Servicing
Online Payments & Account Access
Servicing
Online Payments & Account Access
Make a Payment & Loan Details
To make a payment, click “Account Login” below. If you have not registered for an account, click “Register Account,” and follow the instructions on this page.
Mail Your Payment
When mailing in your payment, make sure to write your loan number on the check or money order and send your payment to:
EPM
Attn: Payment Processing
P.O. Box 650094
Dallas, TX 75265-0094
LOAN PAYOFF
To order a payoff, please use this link here.
Do you still have questions?
Communicate with us within the portal.
Call us at 855-670-4941 or leave a message here.
Registering your Loan Account
Is this your first time using online payments? When registering, use the original loan number from your closing even if you have a new number.
“Don’t have your new loan number? Select “YES” to use your old loan number”
In the unlikely event that you are unable to register, your loan is still being boarded with our servicing division. Feel free to try back in a few days.
Update HOI Declarations pages
A borrower or agent can update their HOI Declaration pages by emailing them to [email protected] or by uploading them directly using this link.